How
To Buy Carpet and Flooring Wisely
Carpet
| Pad
| Vinyl
| Hardwood
| Tile |
Best
Stores
Carpet Installation Get-Ready
Checklist
With
your safety, security and satisfaction in mind, I created this Get-Ready
Checklist for savvy homeowners like you. This checklist will help you be ready
when the installers arrive to put in your new carpet. Go through my my Checklist
line by line before the installer arrives and after the installer
has finished.
After
your new carpet is installed, do a complete
walkthrough with the installer and inspect the finished job to be sure everything is done to your
satisfaction. Withhold any final payment until you are completely
satisfied.
Carpet
Installation Get-Ready
Checklist
Before
you buy new Carpet…
During The Carpet Buying Process...
-
Shop
for the grade of carpet you require first, and then find several carpet styles and colors
that you like.
-
Take
several carpet samples home to consider your best
carpet choice.
-
Get
several estimates from locally-owned carpet dealers (click here to see
who I recommend near you)
-
Get
bids and estimates in writing and get every detail written down on the
contract!
-
Don't
be pressured into buying or agree to buy on the first visit. (in-home or
in-store)
-
Take
your time choosing. Take samples home. How much does carpet cost?
-
Make
sure you get accurate
carpet measurements.
-
Take
your time choosing
the right carpet
and padding for your needs and goals.
-
Keep
the original carpet sample until after the carpet has been installed,
for comparison purposes.
-
Keep
the original sales receipt and make sure the price of the carpet is shown separate
from the price of the pad and installation. You will need this as proof if
you ever need to file a warranty claim.
-
Obtain
a complete copy of your New Carpet Warranty and read it.
What
To Do Before Your Carpet Installers Arrive:
-
Have
all the furniture, wall pictures and knick-knacks been removed from all and
areas to be carpeted.
-
Make
sure any and all valuables are put away safe and secure.
-
Have
all rooms pre-heated to at least 70 degrees, at least 3 hours before and
during installation.
-
Make
sure kids and pets are safely out of the way in all areas to be carpeted.
-
Never
allow kids or pets to roam freely during installation.
What
To Ask Carpet
Installers When They Arrive:
-
Did
they bring the carpet the right color, style and grade you paid for?
-
Did
they bring the correct padding thickness and density?
-
Are
there any visible carpet defects? (have them roll it out so you can see)
-
Will
they be using a power-stretcher?
-
Will
there be any additional installation fees or charges?
-
Have
they discussed seam locations with you?
-
Will
they be replacing all the transitions with approved materials?
-
Will
they roll up and leave all sizable carpet leftovers for you?
You
Must Inspect Your New Carpet (before
the installer leaves):
-
Do
all the seams look good? (No seam is invisible)
-
Are
all the seams in the right locations?
-
Is
the carpet securely attached to the tack strips?
-
Is
the carpet neatly tucked in along the walls?
-
Is
the carpet nap all going in the same direction? (in adjoining areas)
-
Is
the carpet stretched in tightly? (did they use a power-stretcher?)
-
Have
all the doors and heat vents been put back in place?
-
Have
all the leftover scraps been picked up?
-
Get
your installation warranty in writing
-
Get
the name and phone number of the installer.
Carpet
Installation Provided by the Retailer
Most
homeowners buy carpet from a carpet retailer who provides installation
as part of the package deal. This is a smart way to go and can protect you from having to
deal with issues that might come up after the installation is finished yet
potentially not done properly or correctly.
If you have a complaint about the
materials or the installation you will have just one place to direct your
complaint, the retailer. This makes it very simple for you the consumer. This is the best case scenario for the homeowner,
but may not be the least costly option for materials and labor.
Buying materials
and labor separately may save you money in the long run, but if there are
complications you stand to lose time and money. It may not worth the
risk.
Some
retailers have installers who are employees of the store. Some retailers use
subcontractors who have been with them for many years. Some
retailers have a list of independent flooring installers they provide to
homeowners and the homeowner must contact and hire and pay for the installer
totally separate from the sale of the materials purchased from the carpet
retailer. When this is the case, you as the homeowner must take steps to protect
yourself from potential legal problems.
What I have learned over the 30+
years in the flooring business, is that you need to take certain things into
consideration before you hire an independent flooring installer.
-
You
have every right to know the name of everyone who is working in your home.
Write down the full name and phone number of the installer, and the names of
all helpers.
-
Ask
to see his State Issued Contractor's License, write down the number.
-
Ask
if he has a surety bond and liability Insurance.
-
Ask for an insurance rider
to be issued in your name and mailed or faxed to you prior to having any
work performed.
-
If
he has helpers, ask to see the Worker's Compensation Policy Rider that lists
the names of all helpers.
-
Check
the policy dates carefully to make sure the policy is current and all
premiums have been paid.
-
How to Verify a Contractor's License, Surety
Bond, Liability Insurance
and Workers Compensation
Insurance Policy
-
Always
get a receipt with the installation warranty details.
(Check your
State
Licensing Regulations here)
Proper
Carpet Care and Maintenance...
-
Read
the manufacturer's Carpet
Stain Warranty
completely and follow all suggestions and requirements.
-
Vacuum
your carpet regularly. Spot clean as necessary. Never use bleach on your
carpet.
-
Consider
buying a new vacuum. Visit my Best Vacuums page to learn about types and prices.
-
Keep
receipts for all professional carpet cleanings, as they are required to be
shown as proof of proper maintenance.
-
Always
hire a professional IICRC Certified carpet cleaning company.
-
Never
use a store-rented carpet cleaning machine to clean your carpets while under
warranty.
-
Learn
more about carpet cleaning care and maintenance: How
often should I have my carpets cleaned?
Learn
more:
Continue
to Carpet Q & A
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